Peloton Tread Treadmills recalled due to potential Injury Hazard

Health And Wellness

**** Recall via Health Canada

Peloton Tread Treadmills recalled due to potential Injury Hazard

Common name: Peloton Tread

Product description: This recall involves Peloton Tread treadmills with model TR02.The recalled Tread has a running space of 59 inches, a 23.8-inch high definition (HD) touchscreen console and a non-slatted running belt. The model number TR02 is printed on a black sticker located on the end cap in the front of the treadmill deck. The treadmills have a touchscreen and are black with the Peloton logo on the monitor and the side rails.

PLEASE NOTE: This product is different from the Peloton Tread+, which is not part of this recall and not sold in Canada.

Hazard identified: The screws attaching the touchscreen console to the treadmill can come loose, causing it to detach and fall, posing a risk of injury to consumers. As of May 4, 2021, the company has received 83 incident reports in Canada, which includes 3 reports of minor injuries. In the United States, the company has received 18 reports of the touchscreen loosening, 6 reports of touchscreen detachments, and no report of injuries.

What you should do

Consumers should immediately stop using the recalled treadmills and contact Peloton for a full refund. Peloton is offering consumers who do not want a refund the option of waiting for a free inspection and repair that will secure the touchscreen to the treadmill to help prevent future incidents.
For more information, consumers can contact Peloton by telephone at 1-833-821-0099 from 9 am- 9 pm EST Monday through Sunday or by email: support@onepeloton.ca.
Consumers may view the release by the US CPSC on the Commission’s website (US CPSC to provide link). Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

 

 

 

 

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