SurgelogicTM NQ SurgeLocTM Surge Protection Device recalled due to Fire Hazard

Health And Wellness

**** Recall via Health Canada

SurgelogicTM NQ SurgeLocTM Surge Protection Device recalled due to Fire Hazard

Common name: Surgelogic™ NQ SurgeLoc™ Surge Protection Device

Product description: This recall involves the Schneider Electric Surgelogic™ NQ SurgeLoc™ Surge Protection Device. The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with “Square D by Schneider Electric”, with the date code and the catalogue number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device.

Catalogue numbers included in the recall include the following:
Voltage Surge Current Rating NQ Panelboard Units – surge catalogue number

120/240 V, 1 Phase,

3-wire + ground

80 kA SSP01BIA08PBQ1
100 kA SSP01BIA10PBQ1
120 kA SSP01BIA12PBQ1
160 kA SSP01BIA16PBQ1
200 kA SSP01BIA20PBQ1
240kA SSP01BIA24PBQ1

208Y/120 V, 3-Phase,

4-wire + ground


80 kA SSP02BIA08PBQ1
100 kA SSP02BIA10PBQ1
120 kA SSP02BIA12PBQ1
160 kA SSP02BIA16PBQ1
200 kA SSP03BIA20PBQ1
240kA SSP03BIA24PBQ1

240Y/120 V, 3-Phase,

4-wire + ground

High-leg Delta

80 kA SSP03BIA08PBQ1
100 kA SSP03BIA10PBQ1
120 kA SSP03BIA12PBQ1
160 kA SSP03BIA16PBQ1
200 kA SSP03BIA20PBQ1
240kA SSP03BIA24PBQ1

Hazard identified: The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard

Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.

Consumers can call Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday. Specific instructions on the replacement process can be found at the following website:

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.



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