**** Recall via Health Canada
LENNOX ductless single-zone and multi-zone heat pumps recalled due to fire hazard
LENNOX ductless single-zone and multi-zone heat pumps
Common name: LENNOX ductless single-zone and multi-zone heat pumps
Product description: This recall involves the ductless, mini-split single zone and multi zone heat pump units installed outdoors. The following heat pumps are included in the recall:
Hazard identified: The affected heat pumps can fail and overheat, which may pose a fire hazard.
As of February 11, 2020, the company has received 2 reports in Canada, and with no reports of injuries.
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free outdoor replacement. While awaiting replacement, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 61 cm (24 inches) away from the recalled units.
Consumers with an affected heat pump unit may call Lennox Industries at 1-800-527-3506 between 8 a.m. to 5 p.m. CST Monday through Friday or by clicking on the Recall Notice posting on the landing page of www.lennox.com or by visiting www.lennox.com/about/safety/product-recalls.
