What you should do

Consumers should immediately stop using the recalled air fryers and air fryer ovens, check to see if their model is included in the recall and return the product through the return process of the original place of purchase.  Products purchased from Best Buy Canada can be returned for a refund in the form of a credit for use at Best Buy Canada.

To participate in the recall consumers can register online at www.insigniaairfryerrecall.expertinquiry.com or call 1-877-650-5411 from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday (except statutory holidays).

Best Buy Canada is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Best Buy Canada.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.