Specified models of Usines Giant Factories Inc. gas water heaters recalled due to potential carbon monoxide leak
Specified Usines Giant Factories Inc. gas water heaters
Common name: Specified Usines Giant Factories Inc. gas water heaters
Product description: This recall involves specified models of Usines Giant Factories Inc. gas water heaters distributed in Canada between March 11, 2021 and March 24, 2021.
The following is a list of affected model numbers and serial numbers
A 9795627 A 9795628
A 9795911 A 9795923 A 9801980 A 9802004
Hazard identified: Usines Giant Factories Inc. has discovered that certain models of its atmospheric gas water heaters were manufactured using the incorrect model of flue reducer, which may pose a carbon monoxide leak hazard.
What you should do
Canadian consumers in possession of one of the recalled products should turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer.
For further information, please contact Giant Customer Service Department by e-mail or by telephone at 1-800-363-9354 (Option #1). Please reference the “Flue Reducer Recall” when contacting Giant. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.