NSGEU / NSHA – Increased wait times at emergency departments during summer months

Health And Wellness

**** NSHA Media Release

Increased wait times at emergency departments during summer months
Emergency departments throughout Nova Scotia are seeing higher numbers of patients than prior to the third wave of COVID-19. We anticipate patients will experience longer waits for care through the summer.
If you are experiencing an emergency, please do not hesitate to visit your nearest emergency department. Emergency departments at regional hospitals and the QEII Health Sciences Centre are open 24 hours a day, seven days a week.
Some smaller sites experience periodic closures. Any such closures are noted here: http://www.nshealth.ca/temporaryclosures
The overall emergency system is never closed. This is due to access to Emergency Health Services (for example, 911), telemedicine, and transfers to other facilities across the province.
  • Anyone with urgent medical needs should call 911.
  • If your health concern is not urgent, we request you contact a family doctor or go to a walk-in clinic.
  • For general health advice and information call 811, a service offered 24/7 by experienced registered nurses.
  • The Mental Health Crisis Line can also be reached 24/7 by calling 1-888-429-8167.
Nova Scotia Health apologizes for increased wait times in emergency departments. We recognize it’s been a long, hard year for many Nova Scotians, and we need to remember we are all in this together.
We are aware of too many situations where our staff have been subjected to abusive behaviour and language, including personal threats. This is not acceptable. Please be kind and know that we are here to help.


**** NSGEU Media Release

Staffing Shortages in Emergency Department
The head of Nova Scotia’s largest health care union is calling on the Rankin government to take immediate action to address a dire staffing shortage affecting the Emergency Department (ED) at the Halifax Infirmary.
“It is a crisis: our emergency departments have reached a boiling point, and government needs to act now,” said NSGEU President Jason MacLean.
At the Halifax Infirmary Emergency Department, beds are now routinely closed due to staff shortages. The proper staffing for an ED shift normally includes 17 nurses (including the charge nurse) and four paramedics. However, that staffing complement is now routinely down to 9 nurses and as few as two paramedics.
Staff informed NSGEU that 25 nurses have left within the past two and a half months. Some have walked away without having new jobs lined up.
“Nova Scotia’s nurses were stretched thin before the pandemic. Now, they’re starting to break,” said MacLean.
The NSGEU has sounded the alarm on the situation in the ED before. We published two reports on the issue in 2017 and 2018 respectively: “Code Critical” and “Code Crisis.” That situation has only gotten worse, due in part to staff being redeployed to assist with the pandemic response.
This ED is chronically understaffed, which means members cannot take breaks, or get vacation approved. Furthermore, the ED is a particularly stressful area of the healthcare system: there are typically many patients who need to be seen each shift, and their medical complaints are more complex than ever, partially because so few Nova Scotians have access to a family physician.
Government has focused its attention on addressing patient flow in an effort to clear the backlog in the ED. While patient flow must be addressed, it cannot be addressed without also ensuring the employer can attract and retain workers to care for these patients.
Government needs to immediately develop a program that will attract nurses to work in this high-acuity, stressful environment.
President MacLean has reached out to management to try and identify some solutions, and has written to the Premier, Minister of Health & Wellness, and Opposition leaders in an effort to ensure workers’ concerns are heard and addressed.

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