**** NSHA Media Release
Nova Scotia Health launches trial Virtual Urgent Care Service, July 23-25
Nova Scotia Health is offering a Virtual Urgent Care service available from 8 a.m. to 8 p.m. Sunday, July 23, Monday, July 24 and Tuesday, July 25.
To access this virtual urgent care service on Sunday, July 25, call 1-866-266-7199 for initial screening and instructions for accessing virtual urgent care, or redirection instructions to most appropriate point of care.
Note: this number is for use Sunday only. An alternate number will be provided for use Monday and Tuesday.
Please be patient if you encounter wait times as this is a new service and a “test and try” of another access point for Nova Scotians.
There is no additional cost for using virtual urgent care and it is available to all Nova Scotia-based patients with valid health cards, email and audio/video capable devices, and minor care needs such as:
- Prescription refills or renewals (excluding prescriptions related to controlled substances)
- Mild strains/sprains
- Body aches
- Mild Headaches
- Earaches
- Sore throat
- Minor infections
- Skin and eye irritations
- Mild asthma
- Minor respiratory issues
- Cough, flu, or cold symptoms
- Fever
- Nasal congestion and sinus infection
- Nausea
- Diarrhea with stable vitals
- Bites and stings
- Tick bites
- Nail infection
- Painless red eye
- Eyelid redness or bump
- Urinary tract infections
- Mental health concerns
This service is part of Nova Scotia Health’s ongoing effort in testing innovative approaches to provide Nova Scotians more ways to access care.
