**** Recall via Health Canada
Yamaha Digital Wireless Relay G10, G10S, G10T and G10T USB Cable recalled due to Fire Hazard
Yamaha Digital Wireless Relay G10, G10S, G10T and Relay G10T USB Cable
Common name: Yamaha Digital Wireless Relay G10, G10S, G10T and Relay G10T USB Cable
Product description: This recall involves the Yamaha Digital Wireless Relay with the following identification numbers:
|Product||UPC Code||Serial Number|
|Relay G10||614252304825||6601 through 6949|
|Relay G10S||614252307284||6601 through 6949|
|Relay G10T||614252305037||6601 through 6949|
|Relay G10T USB Cable||614252306393||6601 through 6949|
The serial number is located on both the transmitter and the receiver.
Hazard identified: For the wireless relay, the lithium-ion battery can overheat posing a potential risk of property damage and personal injury. For the USB cable, the cable may apply too much current to the transmitter causing the relay battery to overheat, posing a fire hazard. As of March 10, 2020, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 4 reports of incidents and 0 reports of injuries.
Consumers should immediately stop using the affected relays and update them using the latest firmware. Consumers with the G10T USB Cable should contact Yamaha Guitar Group for a refund.
For more information, consumers can contact Yamaha Guitar Group by telephone at 1-818-575-3600 from 8 a.m. to 4 p.m. PST Monday through Friday or by visiting the company’s website.