This recall involves certain units of Anker 334 MagGo Battery (PowerCore 10K), Model: A1642 powerbanks identified by specific serial numbers found on the bottom of the battery. Consumers must contact Anker to determine if their serial number is affected at the following website https://www.anker.com/ca/a1642-recall.

What you should do

Consumers should immediately stop using the product and visit the company website to determine if your product has an affected serial number. If your product is verified to be included in the recall, safely dispose of the product in a way that it cannot be used again. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries.  Batteries are considered hazardous waste. Do not place them in household garbage.

For more information, consumers can contact Anker Innovations Limited by email at support@anker.com or visit the company website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.