**** NSHA Media Release
Nova Scotia Health extends virtual urgent care service
Due to the overwhelming success of the launch this week of a province-wide free virtual urgent care service, Nova Scotia Health is extending the service indefinitely.
The service will be available weekdays from 10 a.m. to 6 p.m. and starting tomorrow on weekends from 8 a.m. to noon.
To access this virtual urgent care service, please call 1-833-413-0277 during the above times for initial screening and instructions for accessing virtual urgent care, or redirection instructions to the most appropriate level of care.
Please be patient if you encounter wait times as this is a new service and is a “try and test” of another access point for Nova Scotians.
There is no cost for using virtual urgent care and it is available to all Nova Scotia-based patients with valid health cards, email, and audio/video capable devices.
This service is for minor care needs such as:
- Prescription refills or renewals (excluding prescriptions related to controlled substances)
- Mild strains/sprains
- Body aches
- Mild headaches
- Earaches
- Sore throat
- Minor infections
- Skin and eye irritations
- Mild asthma
- Minor respiratory issues
- Cough, flu, or cold symptoms
- Fever
- Nasal congestion and sinus infection
- Nausea
- Diarrhea with stable vitals
- Bites and stings
- Tick bites
- Nail infection
- Painless red eye
- Eyelid redness or bump
- Urinary tract infections
- Mental health concerns
This service is part of Nova Scotia Health’s ongoing effort in trying and then testing innovative approaches to provide Nova Scotians more ways to access care.
