Issue:
On certain trucks, the windshield wiper motor may fail. If this happens, the windshield wipers will not work.

Safety Risk:
Windshield wipers that do not work could affect a driver’s visibility and increase the risk of a crash.

Corrective Actions:
Ford will notify owners by mail and instruct you to take your truck to a dealer to replace the windshield wiper motor.

Issue:
On certain Pacifica Hybrid models, there could be a problem inside the high-voltage battery assembly that can cause a fire, even while parked with the ignition off.
Safety Risk:
The vehicle could catch fire, even while parked and turned off.

Corrective Actions:
FCA Canada will notify owners by mail advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly. FCA advises not to recharge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed.