The Halifax Regional Municipality is pleased to welcome a new accessible taxi service

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**** HRM Media Release

Accessible taxi service launches

The Halifax Regional Municipality is pleased to welcome a new accessible taxi service available to residents throughout the municipality.

In March 2022, Regional Council unanimously approved a staff recommendation to grant a three-year contract to Extra Care Taxi to provide an accessible taxi service for passengers who are unable to use conventional taxis.

As part of the contract, passengers will pay the standard taxi rate for their trips while the municipality, as a funding partner, will provide ongoing funding to Extra Care Taxi to help support the higher costs of offering an accessible taxi service within the municipality.

Extra Care Taxi is currently operating eight accessible vehicles and is available to residents who may require this service 24 hours a day, seven days a week. Two more vehicles will be added to the fleet of accessible taxis in the coming weeks. Bookings can be made by phone at 902-334-0334online through the Extra Care Taxi Web Booker page, or through the Extra Care Taxi App.

To celebrate the launch of this new service, the municipality is hosting an event on Tuesday, October 11, 2022, from 1 to 2 p.m. at Halifax City Hall, 1841 Argyle Street, Halifax. Members of the public are invited to learn more about this service, meet members of the Extra Care Taxi team, and view an accessible taxi.

For more information on accessible taxi services, visit Halifax.ca/accessibletaxi

 

The municipality’s support of an accessible taxi service is based on:

  • Feedback from residents and visitors over the lack of accessible vehicles for hire made spontaneous travel a challenge for those requiring accessible taxis.
  • Feedback from service providers regarding the high costs of providing accessible taxi services.
  • The municipality’s Accessibility Strategy mandates the creation of an inclusive environment for individuals with disabilities in the Halifax region and recognises the need to create a municipality accessible to all, regardless of ability.

Passengers will pay the standard taxi rate for their trips, while the municipality will provide ongoing funding to Extra Care Taxi to help support the higher cost of offering an accessible taxi service.

Extra Care Taxi is currently operating eight accessible vehicles, 24 hours a day, 7 days a week, throughout the municipality. Two additional vehicles will be added to the fleet in the coming weeks, bringing the total number of accessible taxis to ten.

Bookings can be made by phone 902-334-0334, online, or through the Extra Care Taxi App which can be found in the Google Play store or the Apple Store.

Note: Extra Care Taxi is an extension of SeniorsTransit which can be found at www.SeniorsTransit.com

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