VIA Rail , CN , cancels services, effective immediately, until further notice

The Covid Chronicle

**** Via Rail Release

The following is a post made February 13th regarding major train disruptions.

(Added:  CN statement below)

“Following an advisory from the infrastructure owner that they are unable to support our operations across their network, VIA Rail has no other option but to cancel its services, effective immediately and until further notice.

VIA Rail is providing full refunds for all cancelled trips, which are being processed automatically. You do not need to contact VIA Rail to confirm the refund, but note that due to the volume of transactions it may take up to 15 days to receive

In order to allow be able to help as many customers as possible, we respectfully request that you contact our VIA Customer Center only in cases of immediate urgency, at 1-888-VIA-RAIL (1-888 842-7245), TTY 800-268-9503 (deaf or hard of hearing).

We understand the impact this unfortunate situation has on our passengers and regret the significant inconvenience this is causing to their travel.”

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CN (TSX: CNR) (NYSE: CNI) announced today that the Company has been forced to initiate a disciplined and progressive shutdown of its operations in Eastern Canada. This will include stopping and safely securing all trans-continental trains across its Canadian network and may imminently lead to temporary layoffs within the company’s Eastern Canadian operational staff.

CN sought and obtained court orders and requested the assistance of enforcement agencies for the illegal blockades in Ontario, Manitoba, and British Columbia. While the illegal blockades have come to an end in Manitoba and may be ending imminently in British Columbia, the orders of the court in Ontario have yet to be enforced and continue to be ignored. The Company has tried to adjust its operations to serve customers in the face of these challenges, it is now left with the only remaining responsible option: progressively shutting down its Eastern Canadian operations until the illegal blockades end.

“With over 400 trains cancelled during the last week and new protests that emerged at strategic locations on our mainline, we have decided that a progressive shutdown of our Eastern Canadian operations is the responsible approach to take for the safety of our employees and the protestors,” said JJ Ruest, president and chief executive officer at CN. “This situation is regrettable for its impact on the economy and on our railroaders as these protests are unrelated to CN’s activities, and beyond our control. Our shutdown will be progressive and methodical to ensure that we are well set up for recovery, which will come when the illegal blockades end completely.”

“Unfortunately, intercity Via Rail service will be discontinued across our Canadian network. However, commuter rail services, such as Metrolinx and Exo, can keep operating so long as they can do so safely. I would like to thank our customers, international supply-chain partners, and industry associations for their support to get this unprecedented ordeal resolved,” concluded Ruest.

CN is a true backbone of the economy transporting more than C$250 billion worth of goods annually for a wide range of business sectors, ranging from resource products to manufactured products to consumer goods, across a rail network of approximately 20,000 route-miles spanning Canada and mid-America. CN – Canadian National Railway Company, along with its operating railway subsidiaries – serves the cities and ports of Vancouver, Prince Rupert, B.C., Montreal, Halifax, New Orleans, and Mobile, Ala., and the metropolitan areas of Toronto, Edmonton, Winnipeg, Calgary, Chicago, Memphis, Detroit, Duluth, Minn./Superior, Wis., and Jackson, Miss., with connections to all points in North America. For more information about CN, visit the company’s website at www.cn.ca.

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