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How can I get the balance of money on my MACPASS account returned?
There are more than 230 000 active MACPASS accounts with a balance. MACPASS staff will begin closing accounts and refunding money to users with links to credit cards beginning April 15. This exercise may take several weeks.
The best way to ensure the speedy return of your funds is to login to your account to make sure your contact and credit card information is up-to-date. You can also login to add a credit card or Visa/MasterCard/debit card for a refund. Customers who topped up their MACPASS account with cash can contact the MACPASS Customer Service staff in person or by phone after May 12.
