**** Recall via Health Canada
Amazon Basics High Back Executive Desk Chairs recalled due to Fall Hazard
Issue
The legs of the chairs can break, posing a fall hazard.
As of October 7, 2022, the company has received 42 reports of incidents related to chair breakage in Canada, including 2 reports of falls and no report of injuries.
In the Unites States, the company has received 13 reports of incidents related to chair leg breakages and 1 report of a minor shoulder injury.
Affected products
This recall involves the Amazon Basics Executive Desk Chair is an upholstered swivel chair with padded armrests and a base consisting of five legs and rolling casters. The chair can be adjusted for seat height and backrest tilt. Affected products contain a horizontal piece of plastic on the bottom of the caster bracket (see Image #4). The chair was sold in three-colour variations, including brown, black, and white. The relevant Amazon Standard Identification Numbers (“ASIN”), colours, and UPC Codes are provided in the chart below:
| Product | ASIN B00XBC3BF0 | ASIN B01D7PG5EO | ASIN B07GPSQKV9 |
|---|---|---|---|
| Colour | Black | Brown | White |
| UPC Code | 841710132014 | 841710107364 |
What you should do
Consumers should immediately stop using the recalled product and contact Amazon for a refund. Affected products contain a horizontal piece of plastic on the bottom of the caster bracket. Consumers will be asked to identify whether their product is within the scope of the recall, and if so, consumers should stop use of the product immediately and upload a photograph of the chair leg base for a refund. Once consumers upload the photograph and certify their disposal of the affected product at https://www.amazonexecutivechairrecall.expertinquiry.com, Amazon will apply an Amazon gift card or a credit to a valid payment method in the consumer’s Amazon wallet. Consumers can view their available balance and activity at https://www.amazon.com/gp/css/gc/balance.
For more information, consumers can contact Amazon toll free at 1-888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday or through the recall website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
