**** Recall via Health Canada
Bugaboo Dragonfly Stroller seat recalled due to Injury Hazard
Issue
When the Bugaboo Dragonfly Stroller is unfolded with the seat in “parent-facing” position and the backrest of the seat is unfolded directly into a horizontal position, rather than the fully upright position the seat backrest will not be properly secured and may move past its intended stopping point, presenting an injury risk to an unharnessed child.
As of December 5, 2023, the company has received no reports or injuries in Canada. Bugaboo has been advised of 7 reports from consumers in South Korea and 1 report from a consumer in the United States that the backrest of the seat has moved past its intended stopping point when children were placed in the seat. No injuries were reported.
Affected products
This recall involves Bugaboo Dragonfly Stroller seats in various colours, sold between May 2023 and June 15, 2023. Neither the stroller base nor the optional bassinet are involved in the recall.
The item code and serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller.
Consumers can check to see if their unit is included in the recall by checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement.
| Item Code | Item Description and Colour |
|---|---|
| 100176032 | Bugaboo Dragonfly seat complete Graphite / Grey Melange-Grey Melange |
| 100176036 | Bugaboo Dragonfly seat complete Black / Midnight Black-Midnight Black |
| 100176038 | Bugaboo Dragonfly seat complete Graphite / Midnight Black-Skyline Blue |
| 100176060 | Bugaboo Dragonfly seat complete Black / Midnight Black / Misty White |
| 100176062 | Bugaboo Dragonfly seat complete Black / Forest Green-Forest Green |
What you should do
Consumers should immediately stop using the recalled seat of the Bugaboo Dragonfly Stroller and contact Bugaboo to make arrangements to return the seat to Bugaboo and receive a replacement.
For more information, consumers can contact Bugaboo by telephone toll-free at 1-800-460-2922 from 7 a.m to 4 p.m. PT, Monday through Thursday and 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bugaboo North America Inc.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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